Cancellation Policy

All transportation requests are assigned to a member of our driving staff at least one day prior to the date of service. In order to maintain a high level of service, there will be a cancellation charge for any request not cancelled by 2:00 p.m. the business day prior to the date of transport. This fee varies: please contact our customer service team for more information.

"No Show" or "Cancel At The Door Fee"

When our driver arrives at a scheduled pick-up location and the passenger is not there or cancels the request, a "no show" or "cancel at the door" fee will be charged. This fee is normally higher than the "cancellation fee." Please contact our customer service team for more information.

"After Hours Fee"

ASAP Car Service is proud to be a family friendly company. In order to compensate our team members for working outside our normal business hours, an "after hours" fee may apply. This fee varies and may be charged for pick-ups made after normal business hours, weekends, and major holidays. Please contact a member of our customer service team for more information.