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Is ASAP Car Service a "black car service" or a taxi?
We are more affordable than a "black car" and better than a taxi.  Our customers want an alternative to high priced "black cars" which require passengers to pay
18%-20% gratuity.  ASAP Car Service never requires clients to tip our drivers.  Every scheduled request is assigned a pick-up time, unlike taxi companies who send a driver whenever they have a car available.  Please contact our customer service team to learn more about our service.

Will my driver assist me to and from the vehicle?
ASAP Car Service is a "door-to-door" service.  Our drivers will assist passengers to and from the vehicles.  This includes carrying luggage or shopping bags.

What type of vehicles do you have?
ASAP Car Service operates clean and well-maintained late-model sedans.  Additional vehicles types are available and require advanced notice.  Additional charges may apply.

Are all the vehicles non-smoking?
Yes, as a courtesy to our clients, all ASAP Car Service vehicles are non-smoking.

Do you provide child safety seats?
We do not provide child seats.  However, you are welcome to bring your own.

How much advanced notice is needed to reserve my transportation?
We operate on a first-come, first-serve basis.  To ensure quality service, we limit the number of reservations we accept.  We recommend requesting service at least
48 hours in advance.

Do you chauffeur passengers long distances?
We are long-distance specialists.  We can accommodate requests across town or across the country.  ASAP Car Service is a great option for those who are unable to fly.

Do you provide transportation to and from local airports?
ASAP Car Service provides service to BWI, Harrisburg, Reagan National, Dulles, and Philadelphia airports.  We now pick-up clients from all local airports. Meeting locations vary by airport.  Please contact our customer service team for more information.

How do you calculate the number of miles charged?
We utilize Google Maps to calculate our mileage estimates unless our client prefers a different route.

I was given an estimate on the phone.  Is that the exact cost of my ride?
The estimate you received, plus any additional waiting time, will be close to the total charge for your transportation.

How can I pay for my service?
We accept all Major Credit Cards, cash, personal or business checks, and we can often make billing arrangements.  Advanced payment or deposit may be required at the time you request is booked.

Do I have to tip my driver?
Unlike limousines and "black cars", a gratuity is not required or automatically charged.  Express your satisfaction by tipping the driver or just recommend ASAP Car Service to a friend.

Have any further questions?  Please contact us toll-free at 888-704-2727, or via e-mail at info@asapcarservice.com.

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