| Q: |
Is ASAP Car Service a "black
car service" or a taxi company? |
| A: |
We are more affordable than a
"black car" and better than a taxi. Unlike "black cars," we
never require a gratuity. Every scheduled request is assigned a
pick-up time, unlike taxi companies who send a driver whenever
they have a car available. Please contact our customer service
team to learn more about our service. |
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| Q: |
Will my driver assist me to and
from the vehicle? |
| A: |
ASAP Car Service is a "door-to-door" service. Our drivers will assist passengers to and
from the vehicle. This includes carrying luggage or bags. |
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|
| Q: |
What type of vehicles do you
have? |
| A: |
ASAP Car Service operates clean
and well-maintained late-model sedans. Additional vehicle types
are available and
require advance notice. Additional charges may apply. |
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|
| Q: |
Are all the vehicles
non-smoking? |
| A: |
Yes, as a courtesy to our
clients, all ASAP Car Service vehicles are
non-smoking. |
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|
| Q: |
Do you provide child safety
seats? |
| A: |
We do not provide child seats.
However, you are welcome to bring your own. |
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|
| Q: |
How much advanced notice is
needed to reserve my appointment? |
| A: |
We operate on a first-come,
first-serve basis. To ensure quality service, we limit the
number of reservations we accept. We recommend requesting
service at least 48 hours in advance. |
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|
| Q: |
Do you drive passengers long
distances? |
| A: |
We are long-distance
specialists. We can accommodate requests across town or across
the country. ASAP Car Service is a great option for those who
are unable to fly. |
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|
| Q: |
Do you provide transportation to
and from the local airports? |
| A: |
At this time, ASAP Car
Service only provides services to the airport. |
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|
Q: |
How do you calculate the number of
miles charged? |
|
A: |
We utilize google.com maps to
calculate our mileage estimates unless our client chooses a
different route. |
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|
Q: |
I was given an estimate on the
phone. Is that the exact cost of my ride? |
|
A: |
The estimate you received, plus any
additional waiting time, will be very close to the total cost. |
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|
| Q: |
How can I pay for my service? |
| A: |
We accept all Major Credit
Cards, cash, personal or business checks, and we can often make
billing arrangements. A deposit may be required at the time your
request is scheduled. |
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|
| Q: |
Do I have to tip my driver? |
| A: |
Unlike limos and "black cars,"
a
gratuity is not required or automatically charged. Express
your satisfaction by recommending us to a friend. |